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FABRICATOR SUPPORT & ASSISTANCE

How Can Our Support Team Help?

Whether you have questions about visual 2D estimating, slab auto-nesting, remnant tracking, or DXF exports, our team is here to assist you.

Get in touch directly

Have a question about your account, quotes, or slab nesting? Contact us through any of these direct channels.

Direct Email Support

For detailed troubleshooting & software inquiries

contact@stonehubapp.com

Rapid Response SLA

Typical response time < 2 hours during trade hours (Mon-Fri, 8 AM - 7 PM EST).

Live Status: Normal Operations

Software & DXF Help

Get help with 2D estimating, slab nesting layouts, and DXF file downloads.

Access Knowledge Center

Open a Support Request

Fill out the details below and our software support team will assist you with your inquiry.

Click or drag layout reference (DXF, DWG, PDF, PNG, JPG)Max attachment size 6MB. Automatically attached to support email.
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